1. Year-round Ticket Service System

ZOAP Online Q&A Service use year-round ticket system to provide a more effective service to our customers. What is a year-round ticket service system? With a year-round ticket, you can submit your questions online. ZOAP online service specialists will answer your questions promptly online. For example, with a year-round ticket 100(a type of year-round ticket), you can apply for online Q&A service 100 times within 1 year. Every year-round ticket has a sole identifier NO. , you need to input it to the system before applying for service.

2. Support Service Scope

ZOAP provides three levels of online Q&A service

• Product Application Support : Help to solve problems in using the system
• System Implementation Support: Help to solve problems in implementing the system
• Development Support: Help to solve problems in software development

3. Main Profits

¡¡¡¡1£©Applied & Unlimited year-round support service ticket

¡¡¡¡ We have increased the number of support tickets up to 100+, which are enough for troubleshooting on any normal-sized Compiere project.

¡¡¡¡2£©Professional & Low cost support service

¡¡¡¡ Zoapiere support service is a professional service more effective than the free community. This commercial-class support is available anytime and anywhere to all serious Compiere developers, implementers and users around the world. However, this valuable service is affordable, more cost effective than any competitors.

¡¡¡¡3£©Quick and effective support

¡¡¡¡ Log in to Zoapiere Support account manager and submit your year-round ticket. You will get answers usually within 24 hours. You can also post replies to further discuss on any specific topics. The interactive and effective support is different from communities, e.g. SourceForge.net forum. You are really not alone.

¡¡¡¡4£©Remote desktop troubleshooting

¡¡¡¡We provide remote desktop troubleshooting service to meet your urgent demands for any time-consuming explanation. Sometimes, your support requests may be responded more effectively with our remote desktop troubleshooting service, delivered via WebEx or GoToMeeting. If you have any questions, just ask us and relax yourself!

¡¡¡¡5£© Language Availability

¡¡¡¡ Mandarin, Cantonese

¡¡¡¡6£© System Requirements

¡¡¡¡ To have Zoapiere Support Service normally, you need to setup at least one kind of the following Web browser in your computer.

¡¡¡¡